Returns & Store Credit

We hope your new piece feels like it was made just for you. Because each piece is thoughtfully selected and prepared with care, we have a simple return policy designed to protect the quality and beauty of our jewelry.
 

Your 3-Day Return Window

If your purchase isn't quite the right fit, you have 3 calendar days from the date of delivery to decide if you'd
 

like to return it.

If you choose to make a return, the item must be shipped back within those 3 days using a shipping service with tracking. Your package does not need to arrive within the 3-day window—it simply needs to be postmarked and in transit within that time.

Please send us your tracking information once your return has been shipped.

Return Conditions

To ensure every piece can be enjoyed by its next owner, returned jewelry must be:

• Completely unworn and in its original condition

• Free from scratches, damage, perfume, makeup, lotion, or other signs of wear

• Returned with its original packaging and materials

• Carefully packaged to prevent damage during transit

• Shipped within the 3-day return window with tracking

Returns that do not meet these requirements may not be eligible for store credit.

A Little Something for Your Next Piece

We offer store credit only rather than refunds to the original form of payment.

Once your return arrives and passes our quality inspection, we'll email you a personalized coupon code for your store credit.

A 15% return processing and restocking fee will be deducted from the original purchase price.

For example, a $200 eligible return would receive $170 in store credit.

Your store credit is valid for 6 months from the date it is issued, giving you plenty of time to find another piece that feels right for you.

Store credit cannot be exchanged for cash and must be used before its expiration date.

Shipping Your Return

Return shipping is the responsibility of the customer unless the item arrived damaged, defective, or an incorrect item was sent.

We require tracking on all returns and recommend keeping your tracking information until your return has been received and your store credit has been issued.

We cannot be responsible for jewelry that is lost or damaged while being returned to us.

If Something Isn't Right

We carefully inspect every piece before it leaves our hands. If your jewelry arrives damaged, defective, or you received the wrong piece, please reach out to us within 48 hours of delivery with photos of the jewelry and packaging.

We'll make it right.

Returns resulting from an error on our part or damage that occurred before delivery will not be subject to the 15% processing and restocking fee.

Pieces That Are Final Sale

Because of their unique nature, the following pieces are final sale and cannot be returned:

• Custom or personalized jewelry

• Special-order pieces

• Jewelry that has been worn or damaged

• Items returned without their original packaging

• Items specifically marked Final Sale

The Beauty of Natural Stone

Every natural stone carries its own story.

Variations in color, pattern, inclusions, texture, shape, and markings are natural characteristics of genuine stones. These differences are not imperfections—they are what make each piece beautifully unique.
 

Because of this, your piece may have natural variations from the photos shown online.

Thank You for Supporting Our Small Business

We are grateful that you've chosen to bring one of our pieces into your collection. Every order is prepared with intention and care, and we want your experience with us to feel just as special.

If you're unsure about a piece before purchasing, we're always happy to answer questions and provide additional details to help you choose with confidence.

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